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Car Rental Terms and Conditions

  • The mentioned car types are indicative only.
  • Rates are calculated on the basis of collection/return to the same rental station.
  • Delivery/Collection is free from our main stations Rethymno, Plakias , Heraklion Airport, Chania Airport.
  • Rental days are calculated on a 24-hour basis, starting from the vehicle pick up time.
  • One way rentals under are available on request with extra charge, depending on different locations.
  • International one way rentals are not available. Transporting and driving the vehicles outside the island of Crete is not allowed.
  • All renters must hold a valid EU or International Driving License.
  • Driver must be 21+ years old, with driver’s license held for minimum 12 months, for car groups A,B,C and 23+ years old, with 24 months driving license, for all other car groups.
  • In case of cancellation, customers should give at least 24-hour prior notice.
  • Partially used vouchers are not refundable without our prior confirmation.
  • Service will not be given for any unconfirmed reservation.
  • Fuel policy : Cars will be returned at the same fuel level as in delivery.

Extra Charges

  • Additional Driver : 2 Drivers are free of charge, the 3 rd pax is extra 2€ per day.
  • Baby/Booster Seats : are available upon request with FREE OF CHARGE.
  • GPS : is available upon request with charge : 4€ per day.

Insurance Policy

  • Theft and Fire Protection ( T.P.).
  • Personal Accident Insurance ( P.A.I.).
  • Third Party Insurance ( T.P.I. ) as per international insurance policy.
  • Collision Damage Waiver ( C.D.W.) Insurance WITH NO EXCESS (NO Credit card  required).
  • Full Collision Damage Waiver (F.D.W.) Insurance WITH NO EXCESS (NO Credit card  required).
  • W.U.G (Wheels, UnderSide, Glass) Insurance WITH NO EXCESS (NO Credit card  required).
  • 24 Hours Road Assistance.
  • 24 Hours Emergency Phone Assistance.
  • Unlimited Mileage & Road Map of the island.
  • Tax, Duties & VAT.
  • Replace vehicle in case of breakdown.
  • Free car parking at the airport.
  • Free car washing at our offices.
  • 24 Hours Deliveries/ Collections at the airport (Heraklion and Chania).

Other Information in Insurance

  • Not covered by any insurance collision damage caused by alcohol or drug or abuse, as well as traffic violations.
  • The renter is responsible for all traffic fines resulting from violation of the Greek traffic law.
  • The vehicle must be operated ONLY in authorised streets, (no off-road driving).
  • The renter must immediately inform us in case  of accident.
  • The driver of the car must always be registered in the contract.
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